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Online Course

CONDUCTING EFFECTIVE INTERNAL INVESTIGATIONS

SCHEDULE

MODULES

MODULE ONE

PLANNING THE INVESTIGATION

  • Types of Investigations
  • Value of Good Investigative Practices
  • Pre-investigation Considerations
  • Choosing an Investigator
  • Confidentiality vs. Transparency
  • Receiving and Evaluating the Complaint 
  • Notice
  • Interim Measures 
  • Developing an Investigative Strategy or Plan
  • Public Relations Considerations

MODULE TWO

CONDUCTING THE INVESTIGATION, INTERVIEWING, AND INFORMATION GATHERING

  • Interviews: Logistics, Who to Interview, and How to Interview Effectively
  • Participation by Parties and Witnesses
  • Amnesty
  • Required Disclosures - Garrity Rights
  • Conducting the Interview - Tips for Good Questioning
  • Post-Interview Considerations
  • Interviewing High-Level Employees and Police

MODULE THREE

REACHING A CONCLUSION AND CREDIBILITY DETERMINATIONS

  • Corroborating Evidence
  • Direct and Circumstantial Evidence
  • Other Types of Evidence
  • Weight of Evidence
  • Inconsistencies
  • Plausibility
  • Motives
  • Demeanor of Parties and Witnesses
  • Effects of Trauma

MODULE FOUR

WRITING THE REPORT AND POST-INVESTIGATION CONSIDERATIONS

  • Key components of a report (recommended)
  • Style/audience/tone
  • Disclosure of the report
  • Best practices for document retention and use of the attorney-client privilege
  • Notifications
  • Final Decision
  • Post-Decision Considerations
  • Appeals
  • Consultation with In-House Counsel
     

LIVE FORUMS

FIRST FORUM

Monday, October 16, 2023, 1:00-2:15 p.m. ET

This forum, which is supplemental to the course, will cover content addressed in Modules 1 - 2.

  • Opportunity for Q&A with course instructors
  • Unable to attend live? The recording is available on the course platform for all registrants

SECOND FORUM

Monday, December 4, 2023, 1:00-2:15 p.m. ET

This forum, which is supplemental to the course, will cover content addressed in Modules 3 - 4.

  • Opportunity for Q&A with course instructors
  • Unable to attend live? The recording is available on the course platform for all registrants
  • Please note that this forum will only be held if there is sufficient interest based on pre-registration numbers.  

Forum Registration Instructions

  • Approximately two weeks prior to the date of all live forums, forum registration will open. Course registrants interested in attending forums should register via the link provided on both the course's page and in a reminder email that will be sent out at this time.  

  • The first forum will always be held, however, the second forum will only be held if there is sufficient interest based on pre-registration by the deadline indicated in the registration email.  

  • If 20 or more registrants register for the second forum by the deadline, the forum will be held. If less than 20 registrants have registered by the deadline, the forum will not be held.  

  • Course registrants will be notified via email if the forum will not be held and a notice will be posted in the Online Learning Center.