Introduction of Speakers

I. Welcome & Introduction of Speakers

II. Key Operational Issues

• Issues, Challenges & Trends
• Legal Framework
• High level of enforcement activity
• Status of proposed rulemaking

III. Tools of the Trade: Accessible Websites and Other Assistive Technology

• Types of Impairments & Assistive Technology
• Accessible Websites

IV. Laying the Foundation: Building an Accessible Institution through Infrastructure and Policies, Processes, and Procedures

• Who is on the team and what is their authority?
• Establishing a Framework: policies and procedures to advance accessibility
• Allocating Resources
• Getting a handle on all those applications
• Resolving issues

V. Question and Answer Break

VI. Room for Improvement: Auditing, Monitoring, Testing, and Training

VII. Pass Inspection: When DOJ, OCR or Interest Groups Visit

• Strategies
• Defenses

VIII. Question and Answer Break

IX. Final Takeaways