May 30, 2023, 12-1:15 PM ET

What General Counsel Need to Know About Ombuds

More and more institutions of higher education are creating ombuds offices on campus. Their unique roles are sometimes not fully understood or effectively leveraged to complement formal resolution channels.

Please join NACUA and cooperating organization, the International Ombuds Association, for a complimentary overview of the practice of organizational ombuds, including: 

  • Discussion on the role of ombuds on campus, 
  • How ombuds and general counsel can work together effectively, and
  • The role of campus ombuds in risk management at institutions of higher education.

This complimentary webinar, which will not offer CLE credit, will be a useful primer leading up to our Annual Conference session titled, Embracing Conflict: Ombuds as Strategic Allies for Campus Counsel, which will feature a more in-depth discussion of how the Office of General Counsel can effectively interface with the institution’s Ombuds. 

Who Should Attend?

This webinar will be of interest to in-house and outside counsel to colleges and universities, senior institutional leadership, and current ombuds at colleges and universities. 

Program Schedule

12:00 P.M. ET

I. Introduction

II. What is an ombuds and how does one become an ombuds?

III. How does the ombuds role differ from that of the office of general counsel or human resources?

IV. Discussion of a hypothetical scenario

V. The importance of structure

1:15 P.M. ET

VI. Conclusion


Janet Judge

Janet JudgeJanet P. Judge is a Partner with the Education & Sports Law Group, LLC. An active association member since 2004, Janet currently serves on the on the NACUA Board and the Committee on Programming for the Annual Conference. She has presented, moderated, and led group discussions at more than 25 NACUA events, is an instructor for NACUA’s...

Jessica Kuchta-Miller

Jessica Kutcha Miller

Jessica Kuchta-Miller (pronounced “cook-ta”), MA, JD, was recently named as the University ombuds at Duke University. Before joining Duke University in the fall of 2022, Jessica served as the inaugural staff ombuds at Washington University in St. Louis for seven years and taught Mediation Theory & Practice as an adjunct law professor. She started her career as an organizational ombuds at the University of Colorado Boulder as...

Ellen Miller

Ellen MillerIn February 2022, Ellen Miller became the second Executive Director of the International Ombuds Association. She is a collaborative, creative leader with more than 25 years of association and governance experience including organizational management, program development, advocacy, stakeholder engagement, service implementation, and...

Steve Prevaux

Steven PrevauxSteven Prevaux is the Faculty and Staff Ombuds for the University of South Florida serving over 15,000 employees across campus locations in Tampa, St. Petersburg and Sarasota. Steve served as General Counsel for the USF Board of Trustees for 12 years prior to launching the Ombuds Office in 2016. He is an active Certified Organizational Ombudsman...


Unless otherwise noted, NACUA certifies that this program has been presumptively approved and conforms to the standards prescribed by the rules and regulations of the State Bars of...

Order Recording

The MP4 Downloadable Recording, available for $265, is a complete recording of the audio and visual portions of the event and also includes handout materials...


A NACUA Webinar is an interactive program that you can participate in right from your office. During the program you will be able to ask questions of the speaker...

Cooperating Associations:

International Ombuds Association - 300x160