Program Schedule
12 pm ET Introduction
Attributes and Early Recognition of Incidents with Large Financial and/or Reputational Risks Place
Are You Prepared? Policies and Procedures that Should be in Place
- • incident reporting, communication and responsible officials
- • hot-lines; non-retaliation policies
- • critical incident response plan and team
- • list of who will be notified, when and by whom
- • integration of all units and departments into policies and procedures; “silo” units
- • training of key personnel on incident identification, reporting requirements and university policies/procedures
- • effective risk management and response policies and procedures
An Incident Occurs: Immediate Steps Menu/Checklist
- • basic facts: who, what, when, where, how
- • notification of key personnel/officials
- • determining next steps
- • wild cards/complications
Questions and Answers
Organizing and Conducting the Investigation
- • who supervises; who conducts
- • charge to investigator
- • investigation procedures and report
- • decisions regarding sanctions
- • attorney-client privilege issues; creating public records
- • dealing with parallel independent investigations, including criminal investigations
- • de-briefing and identification of any needed policy/procedure changes
Communication with Key Constituencies
- • the board
- • campus community; faculty, staff, students, alumni/donors/friends, parents
- • local community
- • public officials
- • the media
- • managing intense media (and social media) coverage
- • retaining PR consultants
Special Governance Issues
- • keeping board informed of significant issues, incidents and investigations
- • regular reporting to board by counsel and other key university officials
- • the president-board chair relationship
- • advance/regular orientation of board of fiduciary responsibilities, including duty of inquiry
- • advance education of board and president of ethical responsibilities of the general counsel
- • communication with and by board members: administration, faculty and staff, students, the public
- • transparency vs confidentiality
- • ethical issues for counsel
Questions and Answers
2 pm ET Conclusion