Overview of Cloud Computing and the Outsourcing of Email and Other IT Services

• "Cloud Computing" defined
• What IT services can be outsourced?
• Pros and cons, whys and why nots of outsourcing
• Implementation of outsourcing: vendor and institution responsibilities
• Practical implementation and post-implementation issues

Outsourcing Legal and Contracting Issues, Part I

• Data privacy (including FERPA)
• Data security
• Vendor rights in and use of data
• Location of data storage facilities and export control Issues
• Subpoenas, discovery and other information requests
• Responsibility for user actions and termination of users
• Questions and Answers

Outsourcing Legal and Contracting Issues, Part II: Boilerplate Battles

• Incorporation of web-based documents and unilateral modification of contract terms
• Contract renewal and termination
• Post-termination transition and duties regarding return of data by vendor
• Representations and warranties
• Hold harmless and indemnity provisions
• Governing law and venue

Negotiating with Cloud Computing Vendors

• The negotiation process and problems
• Sharing information among institutions
• Questions and Answers

Recent Developments and Institutional Cooperative Efforts re Outsourcing and Cloud Computing